CUSTOMER CASE
Superb offers smarter credit terms with Risika
How the restaurant tech company Superb uses Risika to understand their customers' financial situation.
ABOUT SUPERB
Superb delivers software to restaurants – from booking and guest management to payment. Their customers are restaurants throughout the Nordics, and many need credit terms.
Industry: Restaurant tech / SaaS
Headquarters: Copenhagen, Denmark
Employees: 50+
The Challenge
Superb offers their restaurant customers different payment terms. But the restaurant industry is risky:
• High bankruptcy rate: Restaurants go bankrupt more often than other industries
• Varying size: From small cafés to large restaurant chains
• Need for data: How do you assess a restaurant's creditworthiness?
The Solution
Superb integrated Risika into their customer process:
Credit assessment:
Each new customer is automatically assessed via Risika. Superb knows immediately whether to offer credit.
Customized terms:
Based on credit assessment, Superb can offer appropriate terms – from prepayment to extended credit.
Monitoring:
Existing customers are continuously monitored. Superb knows when a customer's situation changes.
credit assessment of all new customers
credit terms based on data
monitoring of existing customers
customer relationships through transparency
"Risika gives us insight into our customers' financial situation, so we can offer the right terms from the start. It has strengthened our customer relationships.
Products Superb uses
Risika Platform
Credit assessment and monitoring
Risika Data
Company data on restaurants
Credit Monitoring
Continuous monitoring of customers